The wholesale company in Herlev has not only the god of the sea but also Tracelink in the back when delivering fish to Copenhagen restaurants and canteens.
Getting the correct traceability information right out to customers requires discipline and an efficient and robust IT system. “And the Danish Food Agency will come after us if we cannot explain in detail where our fish end up. Of course, this provides good food security for our customers, but it is also extremely resource intensive, ”says Poseidon's director Thomas Schneider.
How many smaller food companies are trying to keep track of physical goods using paper and pens, Poseidon Seafood has invested in Tracelink with batch controlled inventory integrated with the e-conomic financial system. This solution ensures that the traceability information follows the fish from receipt at Poseidon's warehouse to delivery and on the invoice.
The practical challenge is that a single broken link in the chain of traceability completely destroys the traceability; If a single digit is entered incorrectly in a batch number, the connection between the physical fish and the batch information disappears. To avoid such errors, Poseidon Seafood makes extensive use of QR codes scanned with mobile phones.
“We get daily deliveries of fish that we must have distributed; it requires us to work systematically, ”says Thomas Schneider. “The day before we receive traceability information about the deliveries stating the packages. Next, we make stickers with QR codes that refer to the information. We then put these labels on the boxes when we receive them. We have thus made the connection between the physical fish and the information in our database. ”
When a customer orders fish, Poseidons seller first creates the order in e-conomic. The order then appears in Tracelink with, among other things, a picking slip which is printed out to the employees at the warehouse. To avoid mixing the orders by mistake, each picking slip has a QR code printed. When the employee scans the code with his phone, he is automatically sent to the order in Tracelink, where the pick list is digital. Line by line, he now picks the fish that the order contains - and for each line he scans the QR code that sits on the box from which he picks the fish.
“The QR codes reduce the risk of errors; if an employee has to pack salmon fillets and instead gets to pick from a box of cod, when he scans the box he will be told that it is wrong, what he is doing. We use many QR codes, but in return we are absolutely sure that we will not make mistakes because someone has written and read a batch number incorrectly. "
When an order is packed, it is marked in Tracelink as completed, which automatically creates an invoice record in e-conomic. And for each invoice line, Tracelink transfers traceability information on the fish that has been picked so that this information is included on the invoice.
In this way, Poseidon Seafood not only delivers quality fish, but also full traceability from stock to invoice.
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