Aguardio currently sells primarily B2B and via dealers to hotels, dormitories, waterworks and housing associations in both Denmark, UK, France, Germany and Finland, etc. But I wonder if their customer group will only grow as the focus on climate and environment continues to increase.
Aguardio's wish is to save working time, simplify processes and make it easy for employees to get an overview of what is in stock and how much is reserved for customers. "The system we had before did not live up to our expectations," says Malene and continues: "We needed to quickly find a program that worked." Today, Aguardio uses Tracelink's order, inventory and purchasing module to manage the order flow and now has the overview they previously missed.
Aguardio's order flow starts in e-conomic, where a sales order is created, which is subsequently converted into a Tracelink order. Then there is control over the invoice when the order is sent back to invoicing in e-conomic upon completion. In Tracelink, Aguardio's stock items (Shower Sensor and Leak Sensor) are created in the system, so it is easy to get an overview of what is in stock. The stock items that are shipped with the order, is reserved and later picked out of the warehouse, so that it is clear for other employees to see what is to be used on the order, how much is left in the warehouse, and whether it is necessary to create a purchase order so that the warehouse can be restocked. If the stock is close to zero, Aguardio can quickly create a purchase order and send it to the supplier via Tracelink, so that deadlines are met and bottlenecks are more easily avoided. When the order has been sent, the status is set to "Ready for invoicing", after which the order is sent back to e-conomic. As soon as the invoicing has taken place in e-conomic, the order can be closed in Tracelink.
It sounds quite simple, and indeed it is. With a few basic features, Aguardio has simplified their internal processes and made the working day easier for the, so far, four employees who work in Tracelink taking care of order management and monthly stock counts. There is now control over stock item reservations on orders, there is a full overview of how much is in stock, and it is easy to make purchases for the supplier directly in Tracelink, so that the inventory can be restocked.
“We are particularly excited about Tracelink's Dashboard. With that, we can easily keep an eye on order phases, goods that are bought home and quality control before dispatch," says Malene.
Malene especially uses the control panel to keep track of how far the orders have reached in their individual process, so she can quickly see when to invoice or buy more items for the warehouse, etc.
Read more about Tracelinks Dashboard.